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Breast Cancer Patients Still Being Dropped From Waiting Lists

Media Release

9 June 2006

Breast Cancer Network (NZ) Inc.

Women with breast cancer who, at the time of their mastectomy, are promised subsequent breast reconstruction are now being ignored by a health system that can't deliver on that promise.

Breast Cancer patients from around the country who are waiting for breast reconstructions are being dropped from surgery waiting lists, and left in limbo with their treatment uncompleted. This problem was first brought to BCN's attention in December 2005 and the problem has clearly got worse since then.

BCN investigated this issue over a period of several months, and followed one patient in particular, Maggie Pimm, who has been waiting for a breast reconstruction since August 2005 when she was told she would get her surgery in September of that year.

Not all women can have immediate reconstructions because of the follow-up treatment they must have, and these women are being denied the opportunity to put their breast cancer in the past by virtue of the treatment regimen recommended at diagnosis.

Although the Ministry of Health advised BCN that the prioritising of surgery and the allocation of resources is not a national policy issue but is delegated to the individual district health boards to manage, it is simply not good enough for the MoH to blame the DHBs for the waiting lists when the funding comes ultimately from the government. And while the "buck" is passed back and forth, women awaiting breast reconstruction fall to the bottom of the priority list.

'That women are not getting their surgery is an appalling situation; there is ample research that for many women having reconstructive surgery is part of the healing process and will enhance her return to a productive and fulfilling life and restore her self esteem," says Barbara Mason, BCN's Chairperson.

"Reconstruction, for women who want it, is a vital, integral part of both their physical and mental recovery," Dr John McEwan, a health psychology specialist who has worked with over one thousand breast cancer patients, told BCN last year.

In addition, Dr McEwan says that the impact of stress on the immune system is well-documented and this has implications for women's recovery from breast cancer. Thus reconstruction is not merely cosmetic but therapeutic.

The women waiting for breast reconstructions are justifiably angry and believe that the Government is disingenuous in their claims that the surgery waiting lists are shorter when in fact, like many other patients, these women are not receiving surgery but are instead being dropped off the waiting list.

"The Ministry of Health must ensure surgery for delayed breast reconstruction is available in the public health system," says BCN.

And the latest for Maggie Pimm is that she now has a July appointment with the Manukau Super Clinic, but still no date and no guarantee of surgery.

 

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June 2005                                                              

For Netpointers New Zealand

All of Kerry Woods' customers have computers. After all, he is the CEO of Quicken and Quicken sells software. It makes perfect sense for Quicken to market their products on the internet, and it makes as much sense that they wanted to maximise their web presence. So Kerry turned to Netpointers to do just that.

Quicken is an increasingly online-driven company with online functionality, downloads and online back-ups; their greatest trial demand and greatest information demand comes through their website. "It seemed logical to me to optimise the website and improve the traffic," says Kerry.

Kerry considered two or three companies offering search engine optimisation before deciding on Netpointers. Without a doubt it was Netpointers' success with other companies that appealed to him. "They can prove through their other clients that they are successful beyond what any other provider can claim. All companies claim that they can do wondrous things, but you only have to do a search on Google to see that Netpointers really do what they claim," Kerry explains.

And speaking of Google, the results that Netpointers have achieved for Quicken on that search engine are pretty impressive. Sixty-seven of their seventy-five keywords rank in the top ten on Google.

Kerry says that prior to search engine optimisation "we would have been lucky to be in the top forty or fifty for most of our key search words - page four or page five." With rankings like that your website juts doesn't get a "look in" with people searching for your products on the web.

Yet, two months after Netpointers implemented their internet marketing solution Webpromotion Pro, all 75 of Quicken’s key words have top rankings. The number of keywords getting a top five ranking has improved 360% and visibility has improved by 316%.

A stunning improvement in rankings is all very well, but it is only worthwhile if it actually translates into increased web traffic, and ultimately to sales. In Quicken's case the translation has been just as stunning as the improvement in rankings. "There has been a tripling in requests for trials and requests for information," says Kerry. He went on to say that there has definitely been an increase in click-through traffic to the website and product inquiries have gone up by in excess of 200 percent.

"The good thing is that the quality of inquiries has changed as well. We are getting a higher quality of inquiry, people wanting specific information." Clearly Netpointers have successfully aimed the keywords and optimisation at the sector most interested in the business software that Quicken markets. Asked if it has it resulted in more business, Kerry answers emphatically, "Yes, it has. It undoubtedly has!" In fact, there has been a 2.7 times dollar increase in sales attributable to the website over only three months.

Kerry says working with Netpointers was easy, the Netpointers Account Manager that they dealt with was outstanding, and their documentation is good. Like other Netpointers clients, he points out that it is a significant investment, but it has great returns. He compares the cost to print advertising in specific media - for example, four full pages in the magazine PC World - but unlike print media the results are very easy to see and measure. Kerry also points out that there are limits on how much you can say in print advertisements and radio commercials, but once you get people to your website the sky's the limit.

Although the improvement in sales is impressive, Kerry isn't all that surprised. He says his products sell themselves and his brief to Netpointers was 'get the people to the website'. Which they have done. Very, very well.

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April 2005                                                                      

For Netpointers New Zealand

Getting a Return on the Netpointers SEO Investment

Netpointers' search engine optimisation internet marketing campaign has resulted in a greater than 1000% improvement in keyword hits which has translated to a 25% increase in subscriptions over six months for etendering business, TenderLink.

It is always a challenge for an internet business to maintain or improve visibility on the web and to acquire new customers. TenderLink made the transition from a "paper" based system to the internet back in 1998 as one of the first e-tendering systems in the world. While their longevity as an e-business alone has been an indicator of success, business has increased substantially since they invested in Netpointers search engine optimisation in September 2004.

"TenderLink's business is conducive to having very good online marketing strategies; we're a subscription based service and consequently people are looking for our type of services when they go onto the internet," says TenderLink CEO Philip Brown. Previously their strategy was very simple and revolved around two keywords. However, Netpointers spent some time analysing the keywords that TenderLink should be using and created an extensive list of 50 keywords and key-phrases which all bring traffic to their website.

A quick scan of the figures reveals that keyword efficiency, that is, the proportion of keywords with top rankings on the search engines, has gone from 44% to 100% over six months. The number of keywords in the top five rankings has increased by a staggering 1290%, and TenderLink is consistently getting top rankings on 25 out of 30 targeted search engines, including the much-lauded and popular search engine Google.

Philip measures the success of Netpointers' approach by the increase in the number of external subscriptions to TenderLink; those subscriptions obtained not through direct marketing to the client, but by the client coming to them. Not only has search engine optimisation improved TenderLinks's visibility (by 1241%), rankings and keyword efficiency, those improvements have translated into a 25% increase in external subscriptions.

One benefit of SEO is that the visitors to TenderLink's website are those people particularly interested in TenderLink's services; Netpointers internet marketing solution Webpromotion Pro has targeted the keywords to a specific audience both geographically and in terms of the services TenderLink offers, and Netpointers efforts are introducing that audience to www.TenderLink.com.

For TenderLink it is not just about getting people to their home page from an internet search. Philip believes it is also important to get people onto their other pages. "It's about getting our business, and what we do in terms of the services we provide, linked in to search phrases from a number of our other pages that wouldn't have been visited before." He says that is where TenderLink has had the most success with Webpromotion Pro, and it has resulted in increased brand awareness.

Philip emphasises that the process and success "takes a little time and you have to be patient."

"You need to give Netpointers sufficient time, and I would say that that time-frame for us has between three and six months before we really started to see the benefit of it," he says. 

He is also impressed with Netpointers guidance and professionalism. They really investigate what needs to be done and they are always extremely results-oriented. "There are a number of things that have to happen in the process and Netpointers go about it very professionally," he says.

In terms of getting a return on their investment in Netpointers search engine optimisation, TenderLink has seen a substantial increase in business, are more than happy with the financial gains achieved to date and look forward to a continued relationship with Netpointers.

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June 2004                                                                 

For Netpointers New Zealand

Netpointers SEO - a non-surgical facelift for your website

Plastic surgeon, Dr John Masters, was so impressed with Netpointers that he has continued their business relationship into its second year.

Over a year ago Dr John Masters looked at the various search engine optimisation options available to him. He liked the Netpointers system and is heading into his second year with them. Initially Netpointers' SEO appealed to him because it didn't involve rebuilding his new website but rather worked alongside it.

"What impressed me most, leaving aside the results, was that Netpointers gave me a timetable of what was going to happen and actually met every one of the deadlines," John says. "We had a company that said "we're going to do this on this date… this on that date…" and that's exactly what happened!"

John's website is a key portal for communicating with potential clients. Many people like to research their plastic surgery options from the privacy of their own home. Additionally, John's practice, Plastic Surgical Masters, has an international clientele and ensuring his website's visibility with the search engines is a crucial component in the success of his business. Netpointers went away and put together a list of keyword phrases for the website. Their skill in developing a list of keywords, for what is quite a specialised field, has paid off with all of the keywords producing first page hits on the search engines.

The impact of the SEO on Plastic Surgical Masters' top rankings was seen within a month, with top-thirty rankings climbing from 150 to 490. A year later the total top-thirty rankings for all keywords across 29 search engines has climbed to 1235. A huge 73% of the rankings (902) are in the top five positions.

What has this improvement in their search engine rankings meant for John and his plastic surgery practice? In the few months before Netpointers worked on the SEO John had virtually no website generated enquiries. Plastic Surgical Masters was all but invisible to the search engines, and therefore to potential clients. After search engine optimisation there was a big jump in email inquiries, proof that the improved rankings were bringing people to the website

Two months ago Plastic Surgical Masters changed their web address to www.thedoc.co.nz and there has been no drop-off in the hits on Google despite the change. "There was essentially no down-time," says John, a real bonus and further evidence of the success of Netpointers' system.

Many plastic surgery clients prefer discretion, and there is an increasing trend to undergo such procedures while on holiday, allowing people to return to their homes and jobs looking and feeling refreshed. Thanks to Netpointers SEO, potential international clients have no trouble finding Dr John Masters from anywhere in the world from the comfort of their own homes.

As a small business Plastic Surgical Masters carefully monitor expenditure, and John says the investment in Netpointers SEO technology has been very worthwhile. They have a dynamic website and John regularly changes the webpages - with no constraints imposed by the SEO technology! SEO with Netpointers was stressfree, efficient and very, very effective - a perfect working relationship.

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May 2004                                                                       

For Netpointers New Zealand

Are you Waving in The Dark?

Are you waving in the dark? Can Google find you? Greentree International used Netpointers to turn the light on for their website.

Many companies rely on their website to inform people of their services and the internet is an increasingly important business tool. But it doesn't matter how good your product or service is, or how amazing or innovative your website, if you can't be found - if you are waving your wares around in the dark!

It is crucial to the success of many businesses that their websites appear high up in the list of results on Google and other top search engines. Let's face it, there is so much competition out there that some people searching the net don't go past the first page of results. For many websites and businesses, being on that first page is the difference between profit and obscurity. So how do you ensure that your website hits that crucial first page?

Netpointers, with it's powerful range of search engine optimisation technology, was the answer for Greentree International.

Greentree International is an Australasian business software company that recently contracted Netpointers to optimise their website. Search engine optimisation (SEO) is about making your website visible to search engines. This means that if a net user is looking for your type of business and plugs relevant search terms into a search engine like Google, your company will come out with a top ranking - ideally at the number one spot in the results. For a technology based company like Greentree it is very important to have top rankings in Google and other major search engines.

Greentree's search engine visibility has improved dramatically since Netpointers optimised their website. A huge 97% of Greentree's keywords get them a top ten ranking on Google and in just four months Greentree's newly optimised website has gone from zero to 519 in the top thirty placements across 16 search engines.

Importantly, Greentree's Marketing Co-ordinator Donna Anderson-Jones, says the improvement in keyword rankings has translated into a 20% increase in email inquiries over a four month period that took in Christmas and New Year period, traditionally a time when things are a bit quiet. Ms Anderson-Jones said that "very, very quickly after starting with Netpointers there was a difference in our rankings. Almost straight away, much sooner than even Netpointers had expected."

Ms Anderson-Jones loves the Netpointers SEO service because everything is done for her. She can maintain and update the website without interfering with the SEO, which is a huge advantage over many SEO systems. In addition, it is easy to analyse the effectiveness of individual keywords or phrases.

In fact, Greentree are so pleased with the results so far that they are about to extend the Netpointers service to include tracking the number of the click throughs from search results to the Greentree website. However, the increase in email traffic clearly demonstrates that Netpointers' optimisation solutions have led to increased visibility and more visitors to the Greentree website.

   

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